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FAQ

We offer charters ranging from 3 to 8 hours, providing flexibility to accommodate various preferences.

Yes, our catamarans and motor yachts are crewed by a team of highly skilled and friendly professionals.

Absolutely! Our crew comprises international members fluent in english for seamless communication.

Yes, all our charters are tailored to meet your specific preferences, ensuring a personalized and unique experience.

We provide snorkeling gear, and the activity is suitable for all ages, including families with children. We also include towels, fishing gear, paddle boards and a floating mat!

 Our all-inclusive packages cover drinks, an open top-shelf bar, food prepared freshly by the onboard chef

Yes, we offer special rates for groups from 1-5 guests.

The boats are docked at Puerto Aventuras Marina, located approximately 15 minutes south of Playa del Carmen and 25 minutes north of downtown Tulum.

Yes, we include a round trip shuttle service for up to 14 guests.

Cancellations due to weather are exclusively the Captain’s decision and will be communicated to the Party Leader by email or phone before the experience starts. We will do our best to reschedule on a date that fits your schedule. If rescheduling is not possible, the deposit will be refunded

A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.

We accept payment via credit card, debit card, or cash.

We request a 25% booking deposit, fully refundable in case of bad weather, with the remaining balance settled on the day of service.

Cancellations made 72 hours prior to the service day are eligible for a full refund, ensuring a risk-free booking. For more information refer to our Terms of Use.